> For the complete documentation index, see [llms.txt](https://help.cosmobots.io/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.cosmobots.io/help/bot-builder/canais/whatsapp1.md).

# Whatsapp

{% hint style="info" %}
A integração com o canal Whatsapp, possibilita que o seu bot converse com o usuário através do whatsapp.

Para isso, é necessário que você tenha um número de whatsapp business, adquirido por um de nossos provedores parceiros, que são:<br>

* Dialog360
* Gupshup
* Wavy

\
&#x20;Para habilitar o Whatsapp no seu bot, vá em Canais, WhatsApp, selecione seu provedor:
{% endhint %}

<figure><img src="/files/buBuTqSsB0GOGxQ5nYsh" alt=""><figcaption><p>Canais, acessar área do Whatsapp</p></figcaption></figure>

## Dialog 360

Caso seu provedor seja Dialog 360, selecione a opção padrão e preencha o número de telefone, a API key e salve:

![](/files/-MHIBQFVsbio14UiJpi7)

## **Twilio**

Se seu provedor for a Twilio, preencha seu número, seu Sub Account ID e seu Authentication Token:

![](/files/-MHIBlCakP_L_QOTorMl)

{% hint style="warning" %}
Para que o envio de mensagens do atendente seja entregue ao usuário no Whatsapp, é necessário que você tenha habilitado as opções de API na área de Integrações.
{% endhint %}


---

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